Privacy Policy

Last Updated: September 17, 2026

Elevate Medical Center (“Elevate,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information and health information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you:

  • Visit our website
  • Request or schedule an appointment
  • Submit an online form
  • Contact our office
  • Receive services from Elevate Medical Center
  • Communicate with us electronically

Because Elevate Medical Center provides healthcare services, certain information we maintain is subject to federal and Washington healthcare privacy laws, including HIPAA and Washington's health-care information laws.

This Privacy Policy is intended to describe our website and general privacy practices. It does not replace our HIPAA Notice of Privacy Practices, which separately explains how we may use and disclose Protected Health Information (PHI) and describes your rights under HIPAA.

1. Information We Collect

The information we collect depends on how you interact with Elevate Medical Center.

1.1 Information You Provide

You may provide information such as:

  • Name
  • Date of birth
  • Email address
  • Telephone number
  • Mailing or billing address
  • Appointment information
  • Insurance information, when applicable
  • Payment-related information
  • Information submitted through contact or consultation forms
  • Communications you send to our office

Payment information may be processed by third-party payment providers. We do not intend to store complete payment card numbers on our website servers.

1.2 Health and Medical Information

When you request or receive healthcare services, we may collect information necessary to evaluate and provide care, including:

  • Medical history
  • Current medications and supplements
  • Allergies
  • Symptoms and health concerns
  • Diagnoses and treatment information
  • Treatment plans
  • Laboratory or diagnostic information
  • Treatment notes
  • Photographs or other clinical information collected as part of care
  • Information about procedures or services you receive

When applicable, this information may constitute Protected Health Information (PHI) under HIPAA or health-care information protected under Washington law.

Our HIPAA Notice of Privacy Practices provides additional information about how PHI may be used and disclosed.

1.3 Website and Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website or page
  • General website interaction information

We may use this information to operate, secure, maintain, and improve our website.

2. Consumer Health Data Under Washington Law

Washington's My Health My Data Act defines consumer health data broadly, including certain information that identifies or can reasonably be linked to a person's physical or mental health status.

However, the Act expressly excludes information that qualifies as HIPAA Protected Health Information and certain health-care information collected, used, or disclosed under Washington's health-care information law.

To the extent information collected through our website or other non-clinical interactions is subject to Washington's My Health My Data Act, we handle that information in accordance with applicable requirements.

Depending on how information is collected and used, this may include information that indicates that an individual is seeking or considering healthcare services.

We do not sell consumer health data.

We do not use consumer health data for targeted advertising purposes.

3. How We Use Information

We may use information for purposes including:

Providing Healthcare Services

We may use information to:

  • Evaluate your health concerns
  • Provide medical, aesthetic, wellness, or other requested services
  • Develop and manage treatment plans
  • Coordinate care
  • Schedule appointments
  • Follow up regarding services
  • Maintain medical records

Payment and Healthcare Operations

Information may be used as permitted by applicable law for:

  • Processing payments
  • Billing
  • Insurance-related activities, when applicable
  • Practice administration
  • Quality improvement
  • Compliance
  • Auditing
  • Business operations

Uses and disclosures of PHI for treatment, payment, and healthcare operations are addressed more fully in our HIPAA Notice of Privacy Practices.

Communications

We may use contact information you provide to:

  • Respond to inquiries
  • Confirm or manage appointments
  • Provide requested information
  • Send service-related communications
  • Send promotional communications when permitted and where applicable consent has been obtained

You may opt out of promotional email or text communications as described below.

Opting out of promotional communications does not necessarily stop administrative or care-related communications that are necessary to provide requested services.

Website Improvement and Security

Technical information may be used to:

  • Maintain website functionality
  • Detect security issues
  • Prevent fraud or misuse
  • Understand website traffic and usage
  • Improve website content and usability

Legal and Compliance Purposes

We may use or disclose information when permitted or required by applicable law, including to:

  • Comply with legal obligations
  • Respond to valid legal process
  • Protect the rights, safety, and security of patients, our practice, or others
  • Detect or prevent fraud or unlawful activity

4. How We Share Information

We do not sell your personal information or consumer health data.

Depending on the circumstances, information may be disclosed to:

Service Providers

We may use third-party vendors that help us operate our practice and website, including providers involved in:

  • Appointment scheduling
  • Electronic health records
  • Payment processing
  • Website hosting
  • Information technology
  • Cloud-based services
  • Communications
  • Website analytics

Where required by applicable law, appropriate contractual or other safeguards are used for protected information.

Healthcare and Business Operations

Information may be shared as permitted by applicable law for treatment, payment, healthcare operations, and other legitimate business purposes.

Legal Requirements

Information may be disclosed when required or permitted by applicable federal or Washington law, including applicable requirements governing health-care information and PHI.

With Your Authorization

Where required, we will obtain your authorization before using or disclosing identifiable health information for purposes not otherwise permitted by law.

For example, certain uses of patient photographs or identifiable testimonials for marketing may require authorization.

5. HIPAA Notice of Privacy Practices

Elevate Medical Center maintains a separate Notice of Privacy Practices (NPP) for Protected Health Information.

The NPP explains:

  • How we may use and disclose PHI
  • Your rights regarding PHI
  • Our legal duties concerning PHI
  • How to file a privacy complaint
  • How to contact us about privacy matters

Our NPP is available upon request and is made available on our website as required by HIPAA. HHS requires covered healthcare providers to provide and prominently make their NPP available to individuals, including through a website that provides information about the provider's services.

[View our Notice of Privacy Practices →]

If there is a conflict between this Privacy Policy and the NPP concerning PHI, the NPP and applicable law govern the handling of PHI.

6. Washington Health-Care Information

Washington law provides additional protections for health-care information. In general, Washington law restricts disclosure of a patient's health-care information except where authorized or otherwise permitted by law.

Patients may have rights concerning access to their health-care information and certain disclosures, subject to applicable legal exceptions.

These rights operate alongside applicable federal privacy protections.

7. Cookies and Analytics

Our website may use cookies and similar technologies.

These technologies may be used for:

  • Essential website functionality
  • Security
  • Website performance
  • Analytics
  • Understanding how visitors interact with our website

Google Analytics

If Google Analytics or another analytics service is enabled on our website, it may collect technical and usage information about visitors according to its applicable configuration and privacy practices.

Analytics information is used to understand website performance and visitor engagement.

8. Advertising and Health-Related Tracking

We do not intentionally use website tracking technologies to create or share health profiles for targeted advertising.

Because technologies and third-party services can change, we periodically review website integrations and tracking tools.

Where legally required, applicable consent mechanisms will be used before placing or activating technologies that require consent.

9. Location Information

Our website may receive general location information associated with an IP address.

We do not intentionally collect precise GPS location information through our website.

We do not use geofencing technology to identify or target individuals based on their physical location around healthcare facilities.

Washington's My Health My Data Act specifically addresses precise location information that could reasonably indicate an attempt to obtain healthcare services.

10. SMS and Text Messages

If you voluntarily opt in to receive SMS messages from Elevate Medical Center, we may send messages relating to appointments, practice updates, promotions, special offers, or other communications covered by your selected consent.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of promotional text messages by replying STOP where supported.

For assistance, reply HELP where supported or contact:

Phone: 206-829-0290

Email: elevatemedicalcenter@outlook.com

SMS consent is not a condition of purchasing healthcare or aesthetic services.

We do not sell or provide mobile phone numbers to third parties for their own marketing purposes.

11. Email Communications

You may receive emails relating to:

  • Appointment scheduling
  • Requested information
  • Treatment or practice communications
  • Promotions or newsletters, where permitted

You may unsubscribe from promotional emails by using the unsubscribe mechanism included in the message or by contacting our office.

Unsubscribing from marketing communications does not necessarily stop transactional, appointment, or care-related communications.

12. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy and as required by applicable law.

Medical and health-care records may be retained for periods required by federal or Washington law and applicable professional or business requirements.

Other information may be retained as necessary for:

  • Accounting and financial records
  • Legal compliance
  • Security
  • Dispute resolution
  • Fraud prevention
  • Opt-out and communication preferences

When information is no longer required, we may securely delete, destroy, or deidentify it in accordance with applicable requirements.

13. Data Security

We maintain administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, disclosure, alteration, or destruction.

Depending on the system and information involved, safeguards may include:

  • Encryption in transit
  • Access controls
  • Authentication procedures
  • Role-based access
  • Secure systems and storage
  • Workforce privacy and security practices
  • Security monitoring and review

Washington's My Health My Data Act also requires applicable entities to maintain reasonable administrative, technical, and physical security practices appropriate to the nature and volume of covered consumer health data.

No electronic transmission or storage system can be guaranteed to be completely secure.

14. Third-Party Websites

Our website may contain links to third-party websites or services.

Examples may include:

  • Financing providers
  • Scheduling platforms
  • Payment services
  • Social media platforms
  • Product or supplement providers

When you leave our website, the third party's privacy policy and terms may apply.

We are not responsible for the privacy practices of independent third parties.

15. Your Privacy Rights

Your privacy rights depend on the type of information involved and the law that applies.

HIPAA Rights

Where applicable, HIPAA provides individuals with rights concerning their PHI, including rights to:

  • Inspect and obtain copies of certain PHI
  • Request an amendment
  • Request restrictions in certain circumstances
  • Request confidential communications
  • Receive an accounting of certain disclosures
  • Receive a copy of our Notice of Privacy Practices
  • File a privacy complaint

HHS explains that covered providers must describe these rights and the provider's privacy duties in the Notice of Privacy Practices.

Washington Health-Care Information Rights

Washington law provides additional rights and protections concerning health-care information, including rights relating to access and certain disclosures.

Washington Consumer Health Data Rights

To the extent the Washington My Health My Data Act applies to information we collect, you may have rights provided by that law, including rights to request access, deletion, or withdrawal of consent, subject to applicable exceptions.

The Act requires covered entities to explain how consumers can exercise applicable rights and generally requires a privacy policy to identify the categories of consumer health data collected, sources, shared categories, third-party categories, and how rights may be exercised.

16. How to Submit a Privacy Request

To request access, correction, deletion, or other privacy-related action, contact us:

Elevate Medical Center
13210 SE 240th St, Suite C1
Kent, WA 98042

Phone: 206-829-0290

Email: elevatemedicalcenter@outlook.com

We may need to verify your identity before completing certain requests in order to protect your information.

If a request is subject to a specific federal or Washington legal process, we will handle it according to the requirements and applicable exceptions of that law.

17. Complaints

If you have a concern about how Elevate Medical Center handles your information, we encourage you to contact us first so that we can review the concern.

You may also have the right to submit a complaint to applicable government authorities, including:

U.S. Department of Health & Human Services, Office for Civil Rights
For concerns involving HIPAA.

Washington State Attorney General
For applicable Washington consumer-protection or My Health My Data Act concerns.

We will not retaliate against you for submitting a privacy complaint.

18. Children's Privacy

Our services are generally intended for adults.

We do not knowingly use our website to solicit personal information from children for purposes unrelated to providing legally permitted healthcare services.

If you believe a child has provided information through our website inappropriately, please contact us.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our services
  • Website technologies
  • Information practices
  • Applicable laws
  • Third-party service providers

When we make material changes, we may update the “Last Updated” date and provide additional notice when appropriate.

The current version of this Privacy Policy will be posted on this page.

20. Contact Us

Elevate Medical Center
13210 SE 240th St, Suite C1
Kent, WA 98042

Phone: 206-829-0290

Email: elevatemedicalcenter@outlook.com

Website: https://www.elevatemedcenter.com/

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